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Home › Support › System Requirements
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System Requirements

The Datacon Dental System runs on a Mac server or workstation and is designed to allow access by Windows based PCs, Apple Mac workstations or a mix of the two. Workstations are connected to the server using standard networking which can be configured by any qualified IT technician.

Server

Datacon's database software runs in a virtualized environment created by a program running on the server system. Connections to Datacon databases are made thru this virtual environment which for security purposes does not allow any direct access to the host machine or it's file systems. In addition to networked workstation connections, the virtual environment also includes a secure web server which allows our database software to provide password protected secure access by mobile devices or workstations running modern web browsers. The server system must be an Intel based Apple Macintosh computer running OS-X version 10.9 (Mavericks) or later. While any hardware capable of running these operating system versions can function as a server, when choosing a server type and configuration some consideration must be given to the number of connected workstations and the volume of information expected to be stored. Datacon's virtualized environment takes full advantage of multiple CPU cores when serving multiple workstations or web based requests. This means the performance of a system with many workstations will benefit from the use of a server with multiple CPU cores such as the Mac mini 4-core or 6-core systems.

Workstations

Workstations access the Datacon software using a program called pcLink. pcLink is a thin client that provides display and user interface functions to the software that resides on the server. The server handles all database searches and business logic leaving very little to be handled at the workstation. Because the heavy lifting is done at the server, pcLink puts little in the way of demands on the workstation. pcLink is available for both Macs and PCs and the server can simultaneously handle connections from any mix of the two.

• pcLink for Mac will run on any Mac workstation capable of running OS-X version 10.6 (Snow Leopard) or later.

• pcLink for Windows will run on any hardware capable of running Windows 7 or later. If your Windows workstation has sufficient resources to run clinical imaging software, if will probably suffice for pcLink.

We recommend a screen resolution of greater than 1024x768. The software displays well on screens with 1280x1024 pixels and scales up to take advantage of larger screens. Consider larger screens if you would like to see the entire schedule for a day with 6 or more columns showing. When purchasing workstations, be sure to take into consideration the needs of any clinical imaging software you might use. We would encourage you to seek the advice of your other software vendors or an IT firm that specializes in dental installations.

Who installs this system?

Any qualified IT technician can install your system and configure your network. We will access your system remotely to install the software and configure your database. We recommend your IT company be familiar with ditigal imaging systems.

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"Datacon software is a very user-friendly system.  Along with the staff it's been a great help to our office.  All the reports available really help run our office efficiently. Thank you all."

Angelina
Dr. Wick DDS
Hayward, CA

“Datacon beats Dentrix on all fronts. I have not found one thing that Dentrix can do over Datacon; in fact, it is the opposite. I used to think I was just partial to Datacon after using it for 18 years, but after two long years of Dentrix, I am convinced that I am just right!”

Susan Coyne
Michael W. Jory, D.D.S.
Stockton, CA

"Like a chameleon, Datacon adjusts to fit our needs. The system is practically bulletproof and stays effective for years with minimal upgrading. Datacon is easy to learn, especially with the help of the super-supportive staff."

Lisa Mullerauh
Paul A. Speert, D.D.S.
San Francisco, CA

"I am really enjoying the new Datacon update! Not only was it super easy to install, the screens are so much cleaner and easier to read. From the patient account screen to the insurance information screen its much easier on the eye. Even after using the system for more than 10 years, they keep making it better and better!!"

Judy
Dr. Tan
Gilroy, CA

 “I love the new Datacon Mobile Feature.  My business and patient information are at my finger tips where ever I go.  I can get important patient information on my phone or tablet if a patient calls with an emergency.”

Dr. Stephen John
San Mateo, CA

 

"I have worked with Datacon since 1988.  I can not say enough about the support team at Datacon.  They are the human extension of the software.  I have had to work with other "support" teams in various aspects of dentistry over the years and no one compares to the Datacon team! You guys are awesome!  Thanks!"

Ernestine
Rimmie Pandher, D.M.D
Modesto CA

"Don't be fooled by sales reps who tell you their software is the best. I've been using Datacon since 1992 and I wouldn't change for anything! The support is amazing! They actually listen to what our needs are and then before you know it the update is made!!"

Carol Barron
Hillsdale Dental
San Jose, CA

"I have been with Datacon for the past 11 years. I'm happy to see Datacon evolving to make everything easier on the doctor and staff."

Corazon Manoloto, D.D.S
Alameda, CA

"I would like to thank you for convincing me to install Datacon in each operatory. I have already paid for the cost of the improvements by an increase in patient acceptance."

Stephen John, D.D.S.
San Mateo, CA

"Love, love, love Datacon!  Since our office began with Datacon in 1994, I can't think of one day we have been "down" during this time!  You have a wonderful software product and I wouldn't want to use anything else!"

Lynn Reeves
Dr. Field D.D.S
Modesto CA

"Not only is Datacon the best Dental  practice management software available , but always remember that you can have the best software but without outstanding customer service your software is worthless.  Datacaon has ⭐️⭐️⭐️⭐️⭐️  rated software support..over the top! They are always there for you and can fix every problem and also are always willing to take your enhancement requests.
 
Thank you for helping my practice run so smoothly for over 28 years!"
 
Robert H. Waldman, D.D.S.
Concord, CA

"Datacon is a wonderful program, easy to use and has many different features that help me throughout the work day.  Which makes my life a lot easier for scheduling and confirming appointments.  Datacon has a great and knowledgeable staff that can assist you with any problems that come up." 

Tanya Borichevskiy
Gold River Dentistry
Rancho Cordova, CA

"I LOVE DATACON! Your software is easy to use and there is always new updates that help make my job a breeze. The datacon staff is ALWAYS friendly and ready to help. What more can we ask for in a product and a team."

LaNita Johnson
Willow Tree Dental
Lakeport, CA

"My favorite Datacon feature is the email ability - I like the different print options, gives flexibility.  
I like the ability to customize the treatment plans and print outs!"

Mahi Amerino
Practice Administrator
Aloha Pediatric Dentistry

 

"Fantastic support staff who always go out of their way to answer our questions and help us quickly resolve any issues."

Kristen
Dr. Ellis Wong DDS
Los Angeles, CA

"Our office has been using Datacon for as long as I can remember. We wouldn't change to any other software. With the recent updates to the Datacon System is is easier and more efficient. We really like the new updates."

Erin
Dr. Michael Bird
Rohnert Park, CA

"I have been using datacon software in our practice since I started here over 13 years ago.  I find the program easy to use, and when I do have a problem, someone is always there to help.  Training I have taken is pertinent and able to keep me up to date."

Audrey
Dr. Michael Perry D.D.S
Santa Rosa, CA

"Since we bought Datacon in the early 1980’s, we have never had a day without Datacon up and running. That’s over 20 years of great service. Thanks."

Victoria Moore, D.D.S.
San Mateo, CA

Regarding Datacon Mobile:
"Clear, wonderful, simplistic and the Doctor could see what he needs to see"

Pat
Dr. Keeley
Monterey, CA

 

"Datacon is so user friendly, and your support staff is always on top of it to help with any problems or questions. Other offices in our building use different systems and they always have problems and no support."

Yvonne Mazzuchchi
Alan Barbieri, D.D.S.
Santa Rosa, CA

"Datacon has the ability to question my entries (i.e. ‘Are you sure you want to do that?”), thus preventing unnecessary errors. This is especially helpful when trying to do three or four actions at one time."

Susan Roseberry
Bruce Valentine, D.D.S.
Modesto, CA

"I have used other systems and they are nowhere near as user-friendly as Datacon. The system also helps prevent careless mistakes. I love it!"

Irma Esparza
Bruce Valentine, D.D.S.
Modesto, CA

Datacon Dental Systems

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