Datacon Dental Systems - Providing dental practice management software and hardware services and support to dentists for over 30 years.

If your PC won't turn on, here are a few helpful tips you can follow before calling Datacon.

Are the cables connected properly? Check to make sure you don't have a loose cable. Unplug the power cable from the PC and outlet. Reconnect, making sure both ends are inserted firmly.
Is my computer connected to a power strip or surge protector? If so, temporarily disconnect the computer from the power strip or surge protector and connect the it directly to the wall. If the PC still does not come on, verify that the outlet works by connecting a known good electrical component like a light or radio into the wall outlet. This will help verify that the wall outlet, strip, and surge protector are working.
If you are unable to get anything to work in the electrical outlet, we recommend calling a qualified electrician. If the PC works when connected directly to the wall, try replacing the power strip. Replacing with a good surge protector is recommended.
If you have determined that the wall outlet is working and the surge protector is working, it is most likely that the power supply or another component inside the PC has failed. If this is the case, call us and schedule an appointment.