Increase Collections:

• Collection calls result in patient payments 10-40% of the time at the first call.
• The success rate of collection on account balances that are under 30 days old is 94 cents on the dollar. This drops to 74 cents after 90 days, and 58 cents after 180 days.
• A collection letter will result in payment of 5-15% of the time at the first mailing.

Increase Cash Flow:

• The account ageing status can be viewed on screen, in aged or alphabetical order.
• Collection calls can be made directly from the screen. The computer can instantly dial any telephone number in the account record.
• Collection letters, and any other correspondence can be immediately generated by a few keystrokes when reviewing the status of an account.
• Financial arrangements can be entered into the computer for easy reference. Any past due payment plan will appear at the top of the ageing list.
• Statement options allow you to print all or part of your accounts by name, zip code or age of account. Cycle billing can spread our cash receipts and related work.
• Optional finance or service charges provide motivation for patients to make prompt payment on their accounts.
• A "walkout" statement can be printed before the patient leaves the office to encourage early payment.
• Dunning messages can be printed automatically onto statements based on payment plan status, number of days since the last payment, or age of charges.

Improved Patient Relations:

• As you are working your accounts, a personalized note can be entered to print onto the next statement, then is removed automatically after the statement is printed.
• "Note" areas provide unlimited space to record pertinent information regarding conversations or special circumstances, and can be easily viewed by the entire staff.

Enhances Staff Productivity:

• Any pertinent information can be accessed on screen, eliminating the need to print a report which becomes obsolete soon after it is generated.
• All or part of your Account Ageing can be formatted on to a Collection Report in minutes.
• Access into individual accounts can be achieved from the ageing list in one keystroke.
• Insurance inquiries can be generated directly from the Outstanding Insurance File by using the merge key.
• A duplicate claim form can be printed from the Outstanding Insurance File for resubmission.

Automated Tracking Reduces Time Consuming Paperwork:

• Accounts are re-aged immediately each time a new transaction is posted. There is no need to wait for a daily or monthly update.
• Procedure codes can be utilized to track collection calls and letters.
• A Collection Flag can be created to track phases of your collection process. They can be activated manually, by a procedure code, or within a word processing document.
• Outstanding insurance forms are stored in your system for easy access, and can be viewed on screen.
• Special groups of patients can be organized onto User Defined Lists for quick reference.

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Scheduler

Increased Production:

• Production can be pre-blocked to allow staff members to improve scheduling techniques and easily schedule to your own personal ideal day.

• Available openings can be found faster than manually flipping pages in an appointment book.

• Appointments can be easily confirmed directly from the screen since they appear in chronological order by date and time, with any notes specific to that individual appointment, and the computer can automatically dial any telephone number in the patient record.

• A word processing document, such as a pre-medication letter can be merged directly from a list of scheduled patients, eliminating missed pre-med instructions.

• The integrated quick call list allows you to quickly fill any last minute cancellations.

• Allows for two column search.

• Compares goals to actual production, and each column's production may be displayed on screen at the top of each column.

Increased Office Efficiency:

• Several staff members can view the schedule or appoint patients - all at the same time.

• When appointing a new patient, their new patient information is entered only once, eliminating the need to re-enter when posting their charges.

• Once a patient's appointment is entered on the scheduler, it is instantly and automatically recorded in several significant places for easy reference, eliminating duplication of staff effort.

• Once a patient's appointment is entered on the scheduler, it is instantly and automatically recorded in several significant places for easy reference, eliminating duplication of staff effort.

• Rescheduling an appointment automatically changes that appointment everywhere.

• The schedule can be printed automatically with a single keystroke, eliminating the need to retype the schedule or recopy the book if changes are made.

• Appointed patients can be listed alphabetically to allow your staff to quickly pull charts.

• A Route Slip can automatically be merged with scheduled patient information to easily provide accurate tracking of charges, account status and planned treatment.

• Charges can be posted directly from the schedule to ensure that each patient's account accurately reflects charges for today's treatment.

Save Time and Increase Staff Productivity:

• Patients do not need to wait. Since several staff members can access your schedule simultaneously, instant information is available for patient inquiries or to set new appointments.

• Patients are provided with more accurate choices for openings faster. Available times are not missed as with manually flipping pages of the schedule book.

• A welcome letter, or any other correspondence, can be instantly generated with a single keystroke when scheduling a new patient.

• Since your staff can access patient information directly from the schedule your patient's questions about account balance or treatment plans can be quickly and accurately answered when confirming or scheduling appointments.

• Regaining your valuable front desk space creates a more professional welcome to your patients.

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Recall

Efficient Patient Management:

• A list of all appointment and recall entries are instantly tracked directly on the screen decreasing the time spent finding the active patients.
• An alphabetical list of all the patients and their appointment or recall instantly on the screen increases the ability to locate any patients with or without an appointment time.
• The merge key easily merges the appointment card information to all patient correspondence
• You are able to review a chronological list of all the appointments due today to help preplan your day.

Increase Production:

• All patients without an appointment are instantly tracked directly on the screen saving vast amounts of time spent purging the charts.
• The list of recall entries is date driven to track all patients who have missed their appointments.

Save Time and Increase Staff Productivity:

• All lists of appointments and recall entries are available immediately on the screen eliminating the time spent processing the recall report.
• The "SELECT LINE" affords easy access to the patient appointment card detail instantly giving the staff more information about the patient.
• The "DIALER" feature allows the staff to confirm patients by using the computer to dial the selected number, decreasing time and reducing errors.
• The patient appointment card allows access to any information about the patient or the account without having to go back to the main menu.
• The patient appointment card has multiple phone numbers on the screen increasing the accuracy of appointment confirmations.
• The "SCHEDULER" allows you to locate a patient's appointment and automatically returns you to your task prior to the interruption.
• The next screen and previous screen keys are used to go from one appointment card detail to another saving keystrokes and staff time.

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Doctor and Patient Communication System

Datacon clinical letter template makes writing custom letters to patients and referral sources effortless and professional.

• Customized letter templates provide a "check box" entry of individual patient diagnostic records.
• One basic keyboard command merges information from each template, patient record and referral source record to generate a customized letter to a patient or referral source.

Increase new patients and production through internal and external marketing.

• The Print key can be defined for each screen in the system. This provides quick generation of "Welcome to the Practice", "Thank you for your referral", "Directions to the office", "Medical history request", or any other letter you use routinely in your office. All this can be initiated with one keyboard command.
• Production Analysis by Zip Code gives the demographics of your specific marketing area, allowing you to target new patients geographically.
• The list of all referral sources is immediately available on the screen, allowing you to analyze the value of your external marketing dollar, such as tracking new patients generated from a Yellow Page advertisement, a Welcome Wagon campaign, or a referral source.
• Work diagnosed but not completed or scheduled is tracked with insurance information right on the screen.
• The Referring Doctors Report for specialists accurately communicates to the referring doctors the progress of their patients, saving staff time gathering information and increasing the communication to your treasured referral sources.
• Generate birthday cards and newsletters, or mailers and brochures to specific target groups.
• Procedure codes provide a permanent record for tracking and communicating to patients who are candidates for particular treatment, such as implants or new cosmetic procedures.
• User Defined Lists provide an unlimited internal marketing source to increase the communication and relationship with specific groups of patients. For example, targeting individuals involved in specific activities, organizations, clubs or those with special needs.
• "Flags" can be used to track the status of a patient or account decreasing the tasks that fall through the cracks.
• The patient appointment information detail can easily provide valuable individual patient details to the entire staff, thus allowing more personalized treatment of your patients.
• The Datacon system has the power to generate over 7,000,000 reports to analyze your practice. The scripts function allows any one or combination of these reports to be generated with a single keystroke. Scripts allow users the ability to record any number of keyboard commands into a custom menu which can be activated with a single keystroke. Any multiple step activity, such as custom month end reports, can now be completely automated saving time and staff frustration.

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Capitation, Managed Care and PPO Reporting

The National Association of Prepaid Dental Plans recently reported that enrollment in dental HMO's increased 25% and is projecting continued growth to 13.5 million. Because of the trend toward the use of managed care for dental benefits 45% of dental practices are predicted to be Capitation practices within 20 years.

The Datacon Capitation, Managed Care and PPO Reporting features are ideal for large clinics or solo practices. It provides for an unlimited number of Capitation plans.

Decreased Administrative Overhead:

• Datacon's Utilization Report automatically generates information required for provider reporting, saving your staff hours of time spent manually compiling plan statistics.
• RVU reporting and summaries can be user defined for an unlimited number of insurance company values, instantly summarizing units of time actually spent on each procedure for each patient.
• Appropriate patient co-payments and Capitation adjustments are posted automatically for each procedure, easily allowing you to analyze Capitation plan effectiveness.
• Automatically provides information for Encounter Form to Capitation carrier, giving you the tool to analyze profitability.

Increased Profitability:

• Profitability Analysis Reports give your practice the tools to analyze profitability of Capitation plans on a timely basis.
• Production reporting monitors collections for indemnity insurance, Capitation plans and patient portion by producer, allowing you to accurately compensate your production people based on their collections.
• Patient co-payments are displayed at the time treatment is performed, generating cash payments at the time of treatment, and saving staff time manually spent looking up the published patient expected portion.
• Reporting and practice demographics generated by separate location allow you to set up and monitor a satellite Capitation practice apart from your fee for service practice if desired

Enhanced Staff Productivity:

• Easy manual override allows your staff flexibility in plan administration.
• Easy posting simplifies time consuming tracking of Capitation plans.
• Automated production scheduling allows your staff to more efficiently monitor, track and schedule production.
• Multiple treatment plans enable you to propose and ensure completion of treatment which may not be covered by the Capitation plan.

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